Privacy Policy

Last updated: March 2026

1. Who We Are

Zque 3D ("we", "us", "our") operates the website at zque3d.com. We provide 3D product visualisation, WebAR, and QR code integration services to businesses worldwide. Contact: hello@zque3d.com

2. Data We Collect

We collect information you provide directly when you:

Submit the contact/enquiry form (name, company, email, phone, industry, project description)
Request a quote or book a discovery call
Communicate with us via email or WhatsApp

We also collect usage data automatically via Google Analytics 4 and Microsoft Clarity (page views, session duration, interactions) when you consent to analytics cookies.

3. How We Use Your Data

To respond to your enquiry and provide our services
To send a confirmation email upon form submission
To analyse website usage and improve our service (analytics, only with consent)
To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis (GDPR)

For users in the EU/EEA, our legal basis for processing is:

Legitimate interests — responding to enquiries and managing client relationships
Consent — analytics cookies (which you can withdraw at any time)
Contractual necessity — when we have a service agreement with you

5. Data Retention

We retain enquiry data for up to 2 years or until the purpose of collection is fulfilled. Analytics data is retained according to Google Analytics and Microsoft Clarity default settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent for analytics cookies at any time via the cookie banner
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at hello@zque3d.com.

7. Cookies

We use cookies for analytics purposes only, and only with your explicit consent. See our Cookie Policy for full details.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via a notice on this page with an updated date.